COVID-19 Message to Our Patients & Families
The COVID-19 virus has impacted every aspect of our lives and changed how we do just about everything. However, those who are sick and hurting still need Hospice of Wichita Falls, and we are committed to our mission of providing Care, Hope, and Support for All When Illness Threatens Life.
The well-being and protection of our patients and families, volunteers, and staff is our top priority. At the beginning of March, we implemented precautionary procedures which included the screening all staff, volunteers, and guests who entered our facility, recording daily temperatures and collecting questionnaires.
As the novel coronavirus pandemic spread across the US, we enacted universal precautions for infection control, travel, and business operations. Our safety team, leadership team, and physicians have been closely monitoring the ever-changing situations on national, state, and local levels.
We continually identify and implement precautionary steps to protect all staff, volunteers, patients, and our supporters. We have suspended volunteer activity and many of our nonclinical employees are being allowed to work remotely or with flexible arrangements to limit unnecessary interaction. Special activities and events have been canceled or rescheduled to limit the spread of this virus. Hospice of Wichita Falls is also taking additional sanitary precautions in our administrative offices and the W. Erle and Emma White Inpatient Center. Visitors to the Center are being limited and screened upon entering the facility. If you have a friend or family member in our Inpatient Center and have questions regarding our current visitation protocols please visit www.howf.org/protocols or call 940-691-0982 prior to visiting.
Our mission drives all that we do. This crisis may have changed how we operate, but not the quality of our care. It has reaffirmed our resolve to offer exceptional service day and night to Wichita Falls and the surrounding area, and our commitment to those who need our care and to this community is unwavering.
We are fortunate that, even during this extraordinary time, we continue to receive financial support from generous donors throughout our service area and beyond. As the only nonprofit hospice in western north Texas, we never turn anyone away, even if they are uninsured. This is only possible because of the generous support of so many. While our Administrative offices are currently closed to the general public, gifts can still be mailed to Hospice of Wichita Falls, PO Box 4804, Wichita Falls, TX 76310, or made online at www.howf.org/donate . We are so appreciative of your support!
On behalf of our Board of Directors, physicians, staff, volunteers, and patients, thank you for allowing Hospice of Wichita Falls to be your hospice of choice for over 35 years. Our mission is as relevant today as it was in 1985, and especially during these challenging times. We are all in this together, and I am confident we will see this crisis through!
Alisa Echols, LMSW
Chief Executive Officer